A:CONSULT/MAINTAIN
Customer can dial corporate client 0755-27857755 service hotline of us, can be responded in time.
By EMAIL way, customer can make information from Email to sales@everydaylighting.cn
B.ACCEPT STEP
customer service step, receive customer information,then serves the detailed situation of the demand after the phone. Fill in and serve the request slip. Check customer's materials. And notify the relevant service manager. Serve manager according to the type of serving, appoint to serve the engineer to solve the circumstances.
C.DEAL STEP
maintain engineer accept after serving, accurate judgement trouble reason in time, and get rid of .
D.REPLY CLIENT
The engineer replied the client service department after dealing the trouble clearing, got in touch with customer by the client service department, consult the suggestion . The thoughtful and careful service support is a foundation for us all the time .
Increase with constant developent of market, Shenzhen Everyday Lighting Technology CO.,LTD service system of science and technology will be perfect constantly. By meeting various kinds Of the custoer’s promptly &swiftly demands.
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